Is your DNS or DHCP implementation consistent with best practices?
Find out with a configuration review from ISC.
Have you recently inherited the system you have today?
Are you considering transitioning to a cloud provider?
Are you concerned that attacks on your DNS could make your sites unreachable?
Do you want to enable DHCP failover?
It is not unusual to neglect core infrastructure like DNS and DHCP until something goes wrong. If you haven’t done a review recently, a confidential independent audit could uncover gaps that have gone unnoticed.
We offer two review options for our support subscribers:
Configuration Audit
The Configuration Audit is a review of selected configuration files, performed by our technical support team.
We start with an exchange with the administrator, to see if there are particular areas of concern, and then agree on what files or documents will be shared and reviewed. We will send you a list of questions, to uncover the basics about what you are trying to achieve. A support engineer will review the submitted configuration files, looking for best practices, inconsistencies, or deprecated configuration directives. (Note, they are not looking for typos!) We will then write up a report, and share it with the administrator via a support ticket. Often a video call is scheduled to discuss the findings.
The Configuration Audit is available to support subscribers at no charge, upon request.
Configuration Review
The Configuration Review is a meeting, at your location or via web conference, to review your current running system and configuration and discuss options with other relevant network teams in your organization. This is a type of consulting engagement and the goals and time invested can vary depending on your needs.
A Configuration Review can help you coordinate appropriate support across your organization, including:
- Monitoring/Logging
- Technology Planners
- IS Strategy/Architects
- Network Operations
- Network Support/Engineering
- Provisioning/Automation
- Security
- Project Management
For more background on what might happen during a configuration review, watch the video on YouTube, BIND Best Practices from Day One.
| Service | Configuration Audit (support service) | Configuration Review (consulting engagement) |
|---|---|---|
| Format | Document review | Meeting |
| Location | Remote, our premises | On-site, your premises |
| Report | Written report, delivered via support ticket or email | Written report, with video conference to review and discuss findings |
| Time commitment | 4 hours of engineer review time | 8 hours on-site or via web, plus analysis and report writing, plus one readout meeting |
Following either assessment (the Review or the Audit), we will provide you with a written report, to include:
- Executive summary, including our overall assessment of the current health of the system
- Observations (positive results)
- Recommendations (opportunities for improvement)
- Further considerations (suggestions for planning, potential longer-term actions)
- List of the records and data reviewed